Client
A travel agency specializing in customized domestic and international tour packages.
Business Challenge
The company managed bookings through spreadsheets and emails, making it difficult to handle inquiries, payments, itineraries, and customer communication efficiently.
Our Solution
We designed and developed a comprehensive travel management platform enabling customers to search, compare, and book holiday packages while providing administrators with powerful booking and customer management tools.
Technologies
- Next.js
- NestJS
- MySQL
- Google Maps API
- Razorpay
- AWS S3
Key Features
- Tour package management
- Flight and hotel integration
- Dynamic itinerary builder
- Online booking
- Secure payment gateway
- Customer dashboard
- Travel document upload
- Booking status tracking
- Automated invoices
- Review and rating system
Results
- Increased online bookings by 70%
- Reduced booking processing time by 65%
- Improved customer retention by 35%
- Reduced customer support inquiries by 40%
