Client

A network of 12 multi-specialty clinics serving over 50,000 patients annually.

Business Challenge

The client relied on separate systems for appointment scheduling, billing, laboratory reports, and patient records. Staff spent considerable time coordinating information manually, leading to long waiting times and administrative errors.

Our Solution

We developed a centralized cloud-based healthcare management platform that unified patient registration, appointments, electronic medical records, billing, and laboratory management into a single application.

Technologies

• React
• NestJS
• PostgreSQL
• Docker
• AWS
• Twilio SMS
• Stripe

Key Features

• Patient registration and profile management
• Online appointment booking
• Doctor schedule management
• Electronic Medical Records (EMR)
• Laboratory report management
• Digital prescriptions
• Pharmacy management
• Billing and insurance support
• SMS and email appointment reminders
• Analytics dashboard

Results

• Reduced patient waiting time by 45%
• Increased appointment bookings by 60%
• Reduced administrative work by 55%
• Improved patient satisfaction scores by 30%
• Digitized over 100,000 patient records